فندق سويسوتيل جراند شنغهاي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 380 أراء

فندق سويسوتيل جراند شنغهاي - Image 1
فندق سويسوتيل جراند شنغهاي - Image 2
فندق سويسوتيل جراند شنغهاي - Image 3
فندق سويسوتيل جراند شنغهاي - Image 4
طريق 1 Yu Yuan, منطقة جينغان, 200040 شنغهاي, الصين

الوصف

خدمات الفندق الإضافية

  • Labelled ALLSAFE

  • Located right in the city centre, steps from Nanjing West Road

  • Spacious contemporary rooms and suites with views of the Shanghai skyline

  • Stylish lobby bar, and restaurants serving inspired Cantonese and global cuisine

  • Large heated indoor pool, modern fitness centre and energising spa treatments

الإقامات المتوفرة لدينا

موقع الفندق

فندق سويسوتيل جراند شنغهاي

طريق 1 Yu Yuan, منطقة جينغان
200040 شنغهاي
الصين

نظام تحديد المواقع العالمي (GPS):31.224675, 121.447073

الهاتف
فاكس +86 62889638

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  380 أراء

تقييم TripAdvisor  4.5/5  1,988 أراء

2024 شهادة تميّز

China trip

ملاحظة Tripadvisor 5.0/5

Vignesh V تقييم TripAdvisor المعتمد

Excellent place and staff are friendly .... beautiful surroundings well location for travelling around full facility available clean rooms shop aplenty with many options for work delingts good for personal and family travels..........

“Do Not Disturb” means nothing to the employees. They kept waking me up for no reason.

ملاحظة Tripadvisor 3.0/5

Discover19680397825 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Generally a very nice hotel with very nice rooms in the best location. I give 3 stars instead of 5 because of 2 things I find important in a 5* hotel. They don’t respect the “Do not disturb”. They woke me up 3 times in two days to ask if I want them to clean the room. I had clearly placed the do not disturb. They even called me twice to ask to clean the room. After one week with 2 hours sleep per day, I needed some decent sleep over the weekend and that was not respected. I find it horrible for such a hotel not to respect the guests’ needs, especially when is nothing required other than not to be disturbed. The second thing that annoyed me is the lack of vanity kit, toothbrush and shaving kit in the room. Even motels offer them and in such hotel is not standard in the room.

Dear Guest, Thank you so much for sharing your stay experience with us. Please allow me express sincerest apology regarding disturb you issue, now we have already taken action from calling to sending a note next time. And we feel sorry for the inconvenience caused to you, at the same time we also would like to ask your kind understanding that as a part of the Accor Sustainability commitment to preserving the environment as well as governmental regulations, our hotel will no longer provide single-use plastic amenities in our guest rooms. Please join us in our sustainability efforts with simple actions such as traveling with your personal reusable daily necessities. We are able to offer you selected personal items upon requested by calling our Swiss Service. Once again sincerely appreciate for selecting our hotel and your nice comment. We are looking forward to having opportunity to welcome you again in the near future. Guest Experience Manager-Ricky Zhao

Unhappy stay in Swissotel

ملاحظة Tripadvisor 1.0/5

saxophone2 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Unless you pay for the hotel stays, Accor will not credit the night stays, unlike Marriott or IHG. The airconditioning is not working properly and the room temperature can be very warm even at full blast of the airconditioning. Pillows are really soft and hard pillows are still soft

Dear Guest, Thank you for taking the time to tell us about your experience at the Swissôtel Grand Shanghai. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricky Zhao Guest Experience Manager

Very nice Hotel!!

ملاحظة Tripadvisor 5.0/5

Adventure49124187151 Couples - تقييم TripAdvisor المعتمد

We had a very good stay in your hotel & i am so satisfied w/ how you welcome us..there are minor incidents & I don’t know who to blame, i just hope this won’t happen again..anyways, i still would like to stay again there for my future trip to shanghai

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

Swissotel Grand Shanghai

ملاحظة Tripadvisor 5.0/5

810alext Couples - تقييم TripAdvisor المعتمد

Well place location for travelling around Shanghai via metro Full facilities available Clean rooms. Staff are friendly Surrounding amenities and shops aplenty with many options for local delights Good for personal or bus8ness travellers.

Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swissôtel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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منشآتنا الأخرى القريبة

جميع فنادقنا في شنغهاي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.